Buyers may cancel their ticket purchase within 24 hours of purchase. After 24 hours, all ticket sales are final, and no cancellations or refunds are permitted.
If the event is scheduled within 3 days of purchase, cancellations and refunds are not allowed under any circumstances. Buyers are encouraged to verify event details before completing their purchase.
2. Event Cancellation, Postponement, or Changes
Cancellation: If an event is canceled, buyers will receive a full refund of the ticket price. Delivery fees are non-refundable once tickets are delivered.
Postponement: If rescheduled, tickets remain valid. Refunds are not provided unless the event is later canceled.
Venue Change: Tickets remain valid. Refunds are issued only if the organizer authorizes them.
Authority: All refund decisions are based on organizer guidelines, which Ticket Bazaar will follow.
3. Delivery-Related Refunds
If tickets are lost or damaged during delivery, we'll provide a replacement (if available) or a refund.
Missed delivery due to buyer unavailability will incur a redelivery fee of ₹199.
If tickets are delivered but claimed invalid, we'll verify at the venue. If found invalid, a full refund (minus delivery) is processed within 24 hours.
If delivery fails due to courier issues, we'll issue a full refund including delivery.
4. Invalid or Fake Tickets
If a ticket is proven invalid, we issue a full refund (excluding delivery) after verifying at the venue within 24 hours.
While we verify tickets before shipping, we are not liable for fraudulent actions by third parties. However, we mediate disputes and provide refunds if verified.
5. Refund Process
Refunds are processed to the original payment method within 24 hours of approval.
Refunds are subject to deductions like payment gateway and delivery fees.
6. Non-Refundable Situations
Delivery fees are non-refundable after successful delivery.
No refunds for personal reasons (illness, travel issues, etc.).
We are not responsible for external costs like travel or accommodation.
7. Chargebacks and Disputes
Ticket Bazaar may dispute chargebacks that violate this policy and recover funds.
We reserve the right to cancel orders or reverse payments in cases of fraud or pricing errors.
By purchasing a ticket through Ticket Bazaar, you agree to this Refund and Cancellation Policy and all other applicable terms on our website.